Lead follow-up for high-ticket service teams

Turn inbound leads, missed calls, and stale follow-up into more booked jobs.

Built for high-ticket service businesses that depend on calls, quote requests, inspections, estimates, and fast follow-up.

Suhlo is best for teams where missed calls, slow replies, and stale estimates can mean lost jobs — not just lost messages.

Best fit

For teams where a lead is worth following properly

Roofing, exterior services, restoration, HVAC, plumbing, electrical, and similar lead-driven service teams use the same core motion: respond quickly, qualify intent, and make the next action obvious.

Respond

Reach new enquiries while intent is still high.

Recover

Start a useful conversation after a missed call.

Reactivate

Bring older leads and estimates back into view.

Route

Surface booking-ready leads and human next actions.

Example workflow

See what happens after a lead comes in

Each flow keeps the conversation moving and tells your team where human attention is needed.

Missed call rescue

Example
  1. 1A lead calls and nobody picks up
  2. 2Suhlo sends a text-back
  3. 3The lead replies with what they need
  4. 4Your team sees booking-ready or needs-human status

New inbound lead

Example
  1. 1A connected website lead arrives
  2. 2Suhlo sends the first response
  3. 3The lead is qualified
  4. 4The lead moves to booking or human follow-up

Stale lead reactivation

Example
  1. 1Your team uploads older leads
  2. 2Suhlo sends a reactivation message
  3. 3Positive replies are surfaced
  4. 4Outcomes are tracked

Actual product UI

See Suhlo in action

Screens use demo data, but show the workflows Suhlo is built around: fast replies, recovered missed calls, reactivation, and clear next actions.

Demo data shown
Suhlo overview dashboard showing lead response, recovery, and follow-up metrics with demo data

Know what needs attention

Track response speed, recovered opportunities, and leads that need human follow-up.

Suhlo lead detail showing a missed-call conversation and journey state with demo data

See the conversation, not just the contact

Every message is tied to a lead so your team can see what happened and what to do next.

Suhlo stale lead reactivation upload and outcome view with demo data

Reactivate older opportunities

Upload older leads and surface the ones that still want help.

Suhlo activation and billing status view showing a demo workspace ready to activate

Setup before subscription

Suhlo reviews the setup first. Payment is only requested once the workspace is ready to activate.

Suhlo

$499/month

Plus applicable taxes. Activation included.

No payment is requested until your workspace is ready to activate.

Fair-use SMS volume is included for normal lead follow-up. Higher-volume or multi-location use may require a custom plan.

Start setup

What's included

New inbound lead response
Missed-call text-back
Estimate follow-up
Stale lead reactivation
Team action queue
Response and recovery reporting
Business verification and SMS activation handled by Suhlo
One Suhlo-managed messaging number
Team access included
Setup review before subscription starts

Before subscription

Setup is reviewed before you pay

Suhlo reviews your business details and prepares SMS activation before your subscription starts. No payment is requested until your workspace is ready to activate.

1.Create workspace
2.Add verification details
3.Request activation
4.Suhlo prepares SMS setup
5.Pay when ready
6.Go live

How Suhlo connects

Fits around the lead sources and handoffs you already use

Suhlo focuses on the follow-up layer. It does not require you to replace your CRM or booking process.

Website leads

Connect your website form so quote and contact requests can enter Suhlo. Optional during setup — Suhlo can help during activation.

Missed calls

Suhlo uses a Suhlo-managed messaging number and call events to trigger missed-call text-back.

Existing leads

Upload CSVs for stale lead reactivation.

Booking handoff

Use your existing booking link, or route interested leads to your team for human follow-up.

Team follow-up

Your team sees which leads are booking-ready, waiting, cold, or need human attention.

Focused by design

Why teams use Suhlo instead of another generic tool

Phone autoresponders

A basic missed-call text can start a reply, but Suhlo also tracks the lead, follow-up state, outcome, and next human action.

DIY automation tools

You can build workflows yourself, but most teams do not maintain every trigger, follow-up, stop rule, and reporting view consistently.

Full CRMs

Suhlo is not trying to run your whole business. It focuses on the gap between enquiry and booked opportunity.

Internal staff only

Suhlo helps keep follow-up moving when the office is busy, closed, or dealing with multiple leads at once.

Operational visibility

What Suhlo tracks from day one

From the first day live, Suhlo gives your team a clearer view of which opportunities were contacted, recovered, re-engaged, and ready for follow-up.

Inbound leads contacted
Missed calls rescued
Stale leads re-engaged
Positive replies
Booking-ready leads
Needs-human leads
Follow-ups sent
Response timing

FAQ

When do we pay?

You can create your workspace and request activation before paying. Suhlo reviews your business details and prepares SMS activation first. You only complete payment once your workspace is ready to activate.

What is included in the $499/month?

The package includes inbound lead response, missed-call text-back, estimate follow-up, stale lead reactivation, a team action queue, reporting, Suhlo-managed business verification and SMS activation, one messaging number, and team access.

Do we need to replace our CRM?

No. Suhlo is designed to sit around the follow-up gap: inbound response, missed-call text-back, estimate follow-up, stale lead reactivation, and team visibility. You can keep your existing CRM or booking process.

How do leads get into Suhlo?

Website forms, missed-call events, and uploaded CSVs can feed Suhlo once connected. During activation, Suhlo helps with the setup path for your workspace.

Is Suhlo for every service business?

Suhlo is best for lead-driven service teams where fast follow-up affects booked jobs — especially businesses handling calls, quote requests, inspections, estimates, or reactivation lists.

How long does activation take?

Activation timing can vary because SMS setup may require third-party compliance review. Suhlo handles the setup and lets you know when your workspace is ready to activate.

Ready to tighten follow-up and book more jobs?

Create your workspace and begin setup today.

Suhlo is operated by 10xBE. Registered in the Netherlands. contact@suhlo.com

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